PANACEA LABS SUPPORT

Contact Us

We’re here to help. Whether you have a question about our products, need support with an order, or want to learn more about Panacea Labs, our team is ready to assist you.

CUSTOMER SUPPORT

We’re here to help

Business Hours Monday–Friday, 9:00 AM–5:00 PM
Location Vancouver, BC, Canada
GET IN TOUCH

Have a question or need support?

Have a question about your order, product information, affiliate program, or general support? Fill out the form below and our team will get back to you as soon as possible.

HOW CAN WE HELP?

What Can We Help With?

Choose the type of support you need and provide the relevant details when contacting our team.

01

Order Questions

Tracking updates, delivery status, address changes, or order cancellations before dispatch.

02

Defective or Damaged Product Claims

Please include your order number, a clear description of the issue, and photo/video evidence as outlined in our Refund & Returns Policy.

03

Product & Research Questions

Questions about COAs, storage, reconstitution, or general product information.

04

Bulk Orders & Affiliate Program

Interested in bulk ordering or partnership opportunities? Email us with details about your research needs.

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GENERAL INQUIRIES

Have another question?

For anything else, feel free to contact us. We’ll be happy to help.

FIND US

Mailing Address

Panacea Labs Vancouver, BC, Canada

Research Use Only: All products are sold strictly for laboratory research use only and are not for human or veterinary use.